Start with the outcome, the problem or the capability you need.

We will help define the scope, the expertise required and the right level of responsibility.

Services shaped around the work that needs to get done

 

Optimizing Operations

Delivering Transformation

Building Capabilities

Executive and Leadership Search

 

Find leaders who can build, run or transform the capability. 

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

Team Extension

 

Add specialist capability without reducing the work to a job specification. 

 

PROCESS + AI CAPABILITY

Process + AI Capability applies our capability-building model to operational problems that require process knowledge and AI or data expertise - through embedded expertise, a focused sprint or a governed capability pod.

 

WHEN TO CALL US 

You need experienced practitioners to strengthen a team, cover a capability gap or support a defined period of change. 

 

WHAT WE DO 

We clarify the work, ownership and operating context before selecting the profile. We can support local teams and international or cross-border models, from one specialist to several complementary practitioners, for short-term or longer-term needs. 

 

WAYS TO EXTEND THE TEAM 

Local Team Extension 

Add experienced specialists to your existing team in the market where you operate. 

International / Cross-border Team Extension 

Build or extend a team across markets when the capability you need is not available locally, or when a nearshore or cross-border model gives you better access, scale or flexibility. 

 

TYPICAL STARTING POINTS 

  • Finance, HR, procurement, operations and transformation specialists 

  • Local, international and cross-border team needs 

  • Project, programme and process expertise 

  • One specialist or a coordinated group 

 

 

Build capability around the work that needs to get done

Building Capabilities

We begin with the work to be done, the expected outcomes and the operating context - not just the job title. From there, we identify the expertise, team setup and engagement model that fit the actual need.

Operating Model and Process Redesign

 

Make the future model workable before implementation begins. 

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US

A target model exists but does not yet translate into clear work, roles, decision rights, governance, capacity or implementation requirements.

 

WHAT WE DO 

We redesign the work and the operating model across process, organisation, roles, location, governance, performance and enabling technology. The output is a model the organisation can implement, adopt and operate. 

 

WHAT YOU GET 

A future-state design, clear accountabilities, implementation requirements and a practical roadmap. 

 

AI ENABLED CONFIGURATION 

Human + AI Process Redesign applies this broader capability to workflows where AI changes tasks, roles, decisions, controls and accountability. 

Opportunity Assessment and Value Realisation 

 

Build the evidence for an investment decision and a credible route to value.

WHEN TO CALL US 

The right investment is unclear, several opportunities compete for attention or the organisation needs a stronger basis for deciding what to do next. 

 

WHAT WE DO 

We establish the baseline, assess opportunities, test value and readiness, and clarify the investment choices. Where needed, we continue into Value Realisation to translate the decision into delivery and track outcomes. 

 

WHAT YOU GET 

A prioritised view of opportunities, decision criteria, business-case scenarios and recommended next steps. 

 

AI ENABLED CONFIGURATION 

AI Opportunity and Investment Case applies the same decision discipline to AI opportunities, readiness, value potential and the changes required across work, process and operating model. 

Turn strategic intent into change that works in practice

Delivering Transformations

We identify opportunities, redesign the operating model and define practical solutions, then plan implementation and connect governance, transition and adoption so the new model can operate day to day. 

Transformation Management 

 

Keep strategy, people, process and technology moving together through delivery.

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

The transformation has an agreed direction, but delivery is fragmented across functions, countries, technology teams or external partners. 

 

WHAT WE DO 

We connect the roadmap, workstreams, governance, decisions, risks, dependencies, adoption and benefits tracking. Helprise can lead the agreed transformation-management scope without implying ownership of every delivery workstream. 

 

TYPICAL STARTING POINTS 

  • Integrated roadmap and programme setup 

  • Workstream, dependency and decision management 

  • Executive reporting and governance 

  • Adoption, rollout and benefits tracking 

Business Services Hub Design and Setup

 

Design the centre before committing to full setup.

WHEN TO CALL US 

You want to establish or expand a business-services hub and need a realistic operating model, workforce plan and mobilisation route. 

 

WHAT WE DO 

We help define the location and footprint, organisation, roles, service catalogue, governance, workforce requirements and launch plan, then support mobilisation where required. 

 

TYPICAL STARTING POINTS 

  • Location and footprint decisions 

  • Organisation and role design 

  • Service catalogue, service levels and governance 

  • Workforce, recruitment, onboarding and continuity planning 

 

HOW RESPONSIBILITY WORKS 

The design and mobilisation scope is agreed explicitly. Legal, tax, real-estate and technology work remains with the client or specialist partners unless separately included. 

Transition Management

 

Move work into a new operating setup without losing operational control. 

WHEN TO CALL US 

Work, knowledge and accountability need to move to a new team, location or operating setup without losing operational control. 

 

WHAT WE DO 

We define the scope, dependencies, governance and transition plan, then coordinate knowledge transfer, parallel run, handover and stabilisation. 

 

TYPICAL STARTING POINTS 

  • Scope and current-state assessment 

  • Transferability and dependency analysis 

  • Detailed transition plan and governance 

  • Knowledge transfer, procedures and readiness 

  • Parallel run, handover, hypercare and stabilisation 

Function as a Service

 

Access an ongoing business capability without building the full function internally.

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

You need a defined capability to operate over time, with stable governance, expertise and service expectations. 

 

WHAT WE DO 

We provide and run the agreed function as a service. Scope, performance measures, decision rights and interfaces with the client are defined for the specific capability. 

 

TYPICAL STARTING POINTS 

  • Managed transformation office 

  • Finance or business-services capability 

  • Specialist operational or control function 

 

HOW RESPONSIBILITY WORKS 

Helprise owns the agreed service scope and performance. The client retains business sponsorship, enterprise decisions and responsibilities that sit outside the contracted function.

Captive as a Service and BOT

 

Build the capability first. Decide on long-term ownership with evidence from a working operation.

WHEN TO CALL US 

You want to build a dedicated team in a new market without immediately establishing your own local entity or operating infrastructure. 

 

WHAT WE DO 

We build a working capability aligned with your processes and culture. Depending on scope, this can include recruitment, team structure, leadership, governance, employment, compliance, payroll, local administration and ongoing team enablement. 

 

HOW RESPONSIBILITY WORKS 

You set business priorities and direct the work. Helprise provides the agreed local operating setup and people support. The model can later transfer into your organisation or evolve into a managed service. 

 

WHAT YOU GET 

A dedicated capability that can start and scale before the client commits to its final ownership model. 

 

Build, operate and improve capabilities with the level of responsibility the situation requires. 

Optimising Operations

These services are for clients who need more than advice or individual expertise. Helprise can establish the operating setup, run an agreed function with the client or take responsibility for defined service performance. 

Managed Service

 

Place defined service performance with an accountable operating partner.

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

A critical leadership role requires operating judgement, change experience and the right cultural fit, not only a match to a formal specification. 

 

WHAT WE DO 

We define the leadership mandate in its business context, map the market, approach candidates discreetly and assess their ability to lead the work the organisation faces. 

 

TYPICAL STARTING POINTS 

  • Business services and functional leadership 

  • Transformation and change leadership 

  • Country, hub and capability leadership 

 

WHAT YOU GET 

A focused shortlist grounded in the mandate, operating environment and change required. 

WHEN TO CALL US 

A stable service needs dedicated management, delivery governance and agreed performance outcomes. 

 

WHAT WE DO 

We take responsibility for the contracted operational scope, including the people, routines, governance and continuous improvement required to run it. 

 

HOW RESPONSIBILITY WORKS 

Helprise owns the defined service outcomes. The client retains sponsorship, policy and enterprise decisions outside the service boundary. 

Co-managed Services 

 

Share responsibility where the client needs control and Helprise adds operating capacity. 

WHEN TO CALL US 

The client wants to retain leadership of the function while sharing delivery, governance or performance responsibility with an external partner. 

 

WHAT WE DO 

We agree the service boundary, roles, measures and governance, then operate the selected scope alongside the client team. 

 

HOW RESPONSIBILITY WORKS 

Decision rights and performance ownership are shared according to the agreed service model. 

Process Excellence and Optimisation

 

Improve how work flows, performs and keeps improving.

WHEN TO CALL US 

An existing operation needs clearer processes, better performance or stronger readiness for automation and AI. 

 

WHAT WE DO 

We analyse and document the work, simplify workflows, strengthen the knowledge base, identify capacity and control improvements, and set up practical continuous-improvement routines. 

 

TYPICAL STARTING POINTS 

  • Process analysis and documentation 

  • Workflow simplification and capacity release 

  • Knowledge repositories and operating standards 

  • Automation and AI readiness 

  • Continuous improvement and performance routines 

INCREASING HELPRISE RESPONSIBILITY → 

CO-MANAGED / 

MANAGED SERVICE 

We share or take responsibility for defined service performance.

CAPABILITY BUILD / BOT 

We build and initially operate the capability with you.

HELPRISE-LED DELIVERY 

You sponsor the outcome.

We lead the agreed scope.

EMBEDDED PRACTICIONERS

 

You lead the work.

We provide and support the practitioners. 

WAYS TO WORK WITH US 

The same business problem may require one expert, a defined workstream, a dedicated capability or an ongoing service. What changes is the scope of Helprise accountability. 

Different needs call for different levels of responsibility

Talk to a practicioner

Not sure which service fits?ć

Start with the outcome you need. We will assess the evidence and dependencies, then shape the scope and level of responsibility with you.

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Helprise AG, Dammstrasse 19, 6300 Zug, Switzerland

Helprise is a practitioner-led transformation and operations partner. Our people have built, run and transformed the kinds of operations our clients manage today — and bring that experience to building capability, delivering change and improving performance.