TAKE YOUR BUSINESS TO NEXT LEVEL

WHY NEAR/OFF SHORE

Developed nations are facing a shortage of workers. As pandemic restrictions have been eased, demand for goods and services has picked up, but the supply of workers remains flat

Talent shortages are a challenge faced by over 80% of companies globally. Furthermore, 87% of global employers acknowledge that they currently struggle with skills gap issues oranticipate doing so within the next few years.

In the UK, US and EU, available jobs have increased to match or exceed the availability of people. British Chambers of Commerce reported that recruitment was more difficult than ever: almost 66% companies wanted to hire people, but 80% said that finding qualified workers was difficult.

Companies predict that 44% of employees’ skills will be disrupted in the next five years due to the rapid growth of AI solutions, expansion of the green economy, and health-related concerns. By 2025, according to the World Economic Forum 85 million jobs will be lost and 97 million new jobs will be created. Half of the workforce will need to undergo reskilling.

Helprise provides an effective solution to these challenges by offering unlimited access to the world’s second most popular location for business services, second only to India.

Over 20 years of experience in the BPO/SSC sector in Poland has resulted in the establishment of over 1,800 business service centers, which generated an estimated export value of $30 billion by the end of 2022. Employment in the sector has been growing at an 8% YoY rate and by the end of the first quarter of 2023, it exceeded 435,300 people. Importantly, we observe a consistent increase the importance of knowledge-based processes, which already account for 56.9% according to the ABSL 2023 report.

Thanks to our unique EVP at Helprise, we are effective in attracting the best specialists and experts, whose knowledge and competencies strongly support the realization of our clients’ business ambitions. The speed and accuracy of our actions (with a 90% hit rate) ensure the continuity of our clients’ processes and growth.

CLIENT VALUE PROPOSITION

WE KNOW YOUR BUSINESS!

In our corporate careers, we had successfully run regional and global business services as Operations Leaders, Center and Regional Heads leading talent agenda as #1 success factor. We spent years building, stabilizing and successfully running the same functions and operations as our clients currently are, offering a range of services beyond talent!

WE DELIVER PROFESSIONALS
– NOT CVS

With over 90% hit rate, our clients appreciate a quick delivery without numerous interviews. We do not provide 10 CVs to choose from – we send you the right expert with the exact skills you need for a quick plug-in to your function or operations.

WE OFFER MAXIMUM CONVENIENCE

Our solutions are convenient for our clients, allowing them to use and opt out of our services at their convenience, minimizing the risks associated with direct hiring. With us, you have the flexibility to scale your workforce as needed, without the long-term commitments and overheads associated with traditional models.

WE GRANT YOU ACCESS TO TOP PROFESSIONALS

We surpass the standard offerings of recruitment companies or temporary employment agencies. We continuously attract and onboard the best employees, providing them with long-term career opportunities at Helprise, allowing their talents and experience to support you in the most effective manner possible.

WE WORK IN 16 EUROPEAN LANGUAGES

TALENT SOLUTIONS

CROSS-BORDER TEAM EXTENSION

We hire and help you manage cross-border talent, fenced to work remotely alongside your local teams.

With us, you can unleash your full potential with access to the best talent that has been difficult to hire locally. Helprise helps you start with one full-time position and grow your presence in the nearshoring/offshoring market without the hassle of taxes and legal entities.

CAPTIVE AS A SERVICE (CAS)

Our Captive as a Service model lets you run near or off-shore operations as if they were your own by providing necessary infrastructure, know-how and leadership, bringing the best talent, and building effective teams that plug into your existing organization. Helprise give you the agility without the up-front investment and hassles of setting up your own shop!

TEAM AUGMENTATION

Helprise provides access to the best talent you need, when you need it! We deliver and manage the best talent, matching your requirements with the right experience and cultural fit to blend seamlessly into your internal teams, as well as transfer options to your organization.

GREENFIELD SOLUTIONS

Helprise provides dedicated teams and infrastructure for you to start and grow your business in Poland so that you can hit the ground running even months before you set up your shop. With full flexibility to test the waters and take over the team in the future if you wish.

ADVISORY

OPERATIONS TRANSFORMATIONS

Understanding an organization’s current configuration is essential to designing a new operating model or enhancing an existing one. Using our methodology, rooted in industry best practices, we can create and implement a customized target operating model (TOM) that aligns with specific business needs. This process involves various steps, from identifying transition opportunities to designing processes and a target technology architecture that provide us with a competitive advantage.

With a comprehensive understanding of the current configuration, including risks and inefficiencies, and a shared vision of the target operating model and required technology, we help assess the feasibility of starting the business transformation journey.

BUSINESS SERVICES DESIGN AND SET UP

We use our local market expertise to help clients find the right location and establish a legal entity. We tailor organizational structures and job profiles based on client business requirements. Our recruitment practices and employer branding campaigns help find ideal candidates with top competencies.

We leverage industry knowledge to define service catalogs and governance structures, including SLAs and KPIs. This ensures high-quality and cost-effective service delivery. We also assist in creating training, onboarding, backup, and business continuity plans.

PROCESS EXCELLENCE DEPLOYMENT

We analyze your processes, document them, and create a knowledge repository. Using Lean & 6Sigma methods, we enhance your business efficiency what will prepare you for automation or centralization. We streamline and simplify your processes to free up your internal capacity for more valuable tasks, satisfying clients and engaging colleagues. We are also capable to identify and implement the right technology for your processes, from simple workflows to complex IT systems. Our experts make the most of cost-effective solutions like MS 365 for smart automation.

TRANSITION TO BUSINESS CENTER

We assist clients in assessing process transfer potential to their Business Center, a critical component of their Target Operating Model. Using our process walkthrough methodology, we define the service catalog, FTE transfer baseline, IT dependencies, and transition project scope. Our methodology, based on industry best practices and our experience, covers stages from identifying transfer opportunities to executing the transition and achieving operational stability.

We provide a capable team for transition projects, including Transition Managers, PMO support, Process Architects, and IT Experts. During the transition, we help clients define future processes, identify improvements, and align them with current requirements. Our ultimate goal is to establish high-performing operations in the new setup with effective metrics and governance for operational excellence within the transitioned processes.

FUNCTIONS AS A SERVICE

IT

At Helprise, we are dedicated to delivering tailored IT solutions through our flexible contracting models, rigorous technical assessments, and ongoing employee development programs. Our unique approach bridges the gap between advanced technological skills and HR competencies, enabling us to offer not just tech experts, but fully customized solutions that align perfectly with the client’s organizational needs and processes. We provide extensive support in areas such as Software Development, IT Infrastructure, Data and Analytics, Cybersecurity, Project Management and Business Analysis, Quality Assurance, and much more, ensuring comprehensive coverage for all client requirements.

PROJECT MANAGEMENT

Helprise offers top-tier project management expertise, employing Agile methodologies like Scrum, Kanban, and XP to ensure adaptability, collaboration, and value delivery in shorter cycles. Our consultants also excel in Hybrid approaches, combining traditional and Agile methods to suit unique project needs. With a full range of specialties in Project Management, Helprise became the Strategic Partner of the Project Management Institute Poland for the 2024 Mentoring Program.

FINANCE

Helprise leverages the extensive leadership experience of its Founders from top global corporations to deliver unparalleled finance expertise. Our consultants support finance transitions, process improvements, and ongoing operational work across various functions like: Accounting, FP&A, Treasury, Internal Audit and more. With a commitment to innovation, exemplified by our participation in New York FinTech Week 2024, Helprise ensures deep understanding and tailored solutions for our clients’ financial challenges.

HR

Helprise offers comprehensive support across various HR functions, covering leadership and management as well as expert or specialist roles. We provide expertise in HR Operations, Business Partnering, Compensation & Benefits, L&D, Payroll, Talent Acquisition, and HR analytics. Our tailored approach, backed by extensive experience, ensures we can build and expand HR teams to meet our clients’ specific needs effectively.

SPECIALTY FUNCTIONS

At Helprise, we recognize the critical need for specialized experts in various organizational branches. That’s why we craft customized talent solutions for specialty functions, providing the flexibility to begin with as little as a single position. Whether it’s talent required in Supply Chain, Procurement, Logistics, E-Commerce, Analytics, BIFS, or Legal, Helprise excels in bridging the competency gap within your team.